McAllen Septic Privacy Policy

This policy explains what McAllen Septic (mcallenseptic.com) collects when you visit the site or call the number on it, and what happens to that information.

What we collect

Calls are connected through a call-tracking service. It records the number you called from, the date, time and length of the call and, where the law allows and you are told at the start of the call, a recording of it. If you describe your property, your septic system or the problem on the call, that description is part of the record.

When you browse the site, the hosting provider keeps standard server logs: IP address, browser type, the pages requested and the time of each request. The site sets no advertising cookies and runs no tracking scripts in your browser.

How it is used

Call details are used to connect you with a local septic contractor who can quote or schedule the work, to confirm that calls are reaching a contractor, and to improve the service. Server logs keep the site running and secure.

Who receives it

This website shares your information with local, licensed and insured providers who will contact you about your request. We do not sell your information to data brokers and do not share it with anyone else unless the law requires it.

How long it is kept

Call records and recordings are kept as long as they are needed to settle questions about a job or a referral, then deleted. Server logs are kept for a short rolling period set by the hosting provider.

Your choices

You can ask what we hold about a call you made, and ask us to delete it, by calling the number on this site. The site itself works without you giving us anything.

Children

The site is meant for property owners and managers. It is not directed at children under 13, and we do not knowingly collect their information.

Changes

If this policy changes, the new version will be posted on this page.